Record payment refuses to save: the party, books, direction or allocations do not fit

Question 1

Why do I see "Pick the party, or a booking whose buyer it is"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 2

Why do I see "Choose the society"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 3

Why do I see "Choose the books (or a booking the books follow from)"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 4

Why do I see "Choose the books, or a booking the books can follow from."?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 5

Why do I see "A ledger links to at most one party: a person, a company or a society member."?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 6

Why do I see "Give contact_id, company_id or tenant_id (or a booking_id)"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 7

Why do I see "party_bank_account_id must belong to the payee / payer"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 8

Why do I see "A bank ledger must point at a bank account owned by the books' company."?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 9

Why do I see "TDS cannot exceed the amount"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 10

Why do I see "tds_amount cannot exceed the payment amount"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 11

Why do I see "Allocations exceed the payment amount"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 12

Why do I see "Allocations exceed the payment amount "?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 13

Why do I see "This target is allocated twice"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 14

Why do I see "A target is allocated twice."?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 15

Why do I see "Each allocation names exactly one demand, schedule row or commission."?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 16

Why do I see "At most <x> is open on this target"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 17

Why do I see " has open (pending allocations included), allocation is "?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 18

Why do I see "That demand is not open for receipts."?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 19

Why do I see "That commission is not approved yet."?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 20

Why do I see "Schedule row is "?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 21

Why do I see "Schedule row <n> is on a demand; allocate to the demand instead"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 22

Why do I see "A booking receipt is allocated to a demand; raise a demand for the instalment, then appropriate the money to charges on the demand"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 23

Why do I see "Demand <no> belongs to another booking"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 24

Why do I see "A demand is settled by a Receipt"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 25

Why do I see "A tenant benefit row is settled by a Payment (payout)"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 26

Why do I see "A tenant charge row is settled by a Receipt from the member"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 27

Why do I see "A commission is settled by a Payment (payout)"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 28

Why do I see "Demand <no> is on a member offer; the payer must be that member"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 29

Why do I see "The payee must be the tenant of that termsheet"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 30

Why do I see "The payer must be the tenant of that termsheet"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Question 31

Why do I see "The payee must be the channel partner of that commission"?

Accepted Answer

A payment is posted, when cleared, to the party's ledger in one set of books. The party ledger is
settled bill by bill and cannot be re-linked later, so the payment names exactly one party, a
person, a company or a society member, or a booking whose buyer becomes the party. The books are
the promoter's books of the booking's project, or of the project behind a commission or offer row,
or the ones you pick when nothing fixes them. The bank account the money goes into or comes from
must belong to the company that keeps those books, and a payer's or payee's account must be theirs.

Allocations say which bills the money settles. Each names one document, at most once, and the
allocations together cannot exceed the gross amount; whatever is left is an advance or on account.
A document takes at most what is still open on it, counting allocations of other Pending
payments, so two clerks cannot settle the same bill twice. Only documents with an open bill count:
a demand that is Issued or Partially Paid (or Paid with an amount still open), a
commission that is Approved or Partially Paid, an offer row that is Pending or
Partially Paid and not on a live demand. A receipt applies these rules by itself: its amount
settles the payer's open demands oldest due first, then a member's undemanded charge rows, and the
rest stays on account; you never pick or si 1. Start from the document. Press Record receipt on the
   Demand or the booking's
   Demands & money tab, or Record payout on
   the Commission; the party, books and allocation
   are filled and matched. You need the Create permission on Payments; in the default roles
   that is the Administrator, the Finance Lead and the Accountant.
2. Party: pick one party, or the Booking and leave the party to follow from it. For a
   society member pick the Society first, then the Member. Do not combine a booking with
   a company or member.
3. Books: pick the Books when no booking, commission or offer row fixes them. If the
   promoter has no books yet, see
   No books yet.
4. Bank accounts: choose Into our account / From our account from the promoter's
   accounts (the list is limited to them; a stale choice after changing the books is refused), and
   the payer's or payee's own account or "Not recorded". Missing accounts are added on
   Bank accounts (the Create permission on Bank
   Accounts).
5. Amounts (payouts): keep TDS deducted at or below Gross amount, and each Allocate
   figure at or below the "<x> open" shown on the target. If the server says less is open than the
   form showed, another Pending payment already earmarks the difference: clear or cancel that
   payment on its Payment page (the Edit
   permission on Payments), or allocate less and leave the rest on account. On a receipt there is
   nothing to adjust: the amount settles whatever is open, and anything left stays

Record payment refuses to save: the party, books, direction or allocations do not fit

Messages this explains

Record payment refuses to save: the party, books, direction or allocations do not fit

What you see

Why it happens

How to fix it

Related