Society cannot be deleted: projects link it or members exist
A society stays on file while any project is linked to it or any member is recorded under it; unlink it from every project and remove its members first, and a society whose members already have offers cannot be deleted at all.
Messages this explains
- “Society cannot be deleted: linked projects, tenants”
- “Society cannot be deleted: linked projects”
- “Society cannot be deleted: linked tenants”
Society cannot be deleted: projects link it or members exist
You pressed the bin on a society on the Societies list, and the app refused to delete it.
What you see
The confirmation "Delete society?" already warns: "<name> will be removed. Societies linked to a project or holding members cannot be deleted." When you click Delete, the dialog shows one of:
- "Society cannot be deleted: linked projects, tenants": at least one project is linked to the society, and at least one member is recorded under it.
- "Society cannot be deleted: linked projects": a project is linked to it.
- "Society cannot be deleted: linked tenants": members are recorded under it. "Tenants" here means the society's members.
The Societies list shows both in its columns: the Projects column has a badge for each linked project, and Members counts the members recorded. The Society page shows the same as badges under its name and in Members recorded.
Why it happens
A society on a redevelopment project is the body whose members give consent, receive offers and are rehabilitated in the new building. The project's Society & Tenants tab, its offers and its member parking slots all hang off that link, and every member record belongs to the society. Deleting the society would orphan those records, so the app only deletes a society that no project uses and that has no members left. The usual case for a delete is a society entered by mistake or twice.
How to fix it
- Unlink it from every project. Click each badge in the Projects column to open the project, go to its Society & Tenants tab and click Unlink on the Society card (or Change to link the right society instead). It happens at once, with no confirmation, and you see "Society unlinked." This needs the Edit permission on Projects; in the default roles the Administrator, the Project Manager and the Compliance Officer have it. Check the project's offers card first: unlinking doesn't check for offers already made to the society's members.
- Remove the members. Open the Society page, open each member with the pencil on the members grid and click Delete, then Delete again in "Delete member?". This needs the Delete permission on Tenants (in the default roles the Administrator and the Rehab Officer). A member who has an offer, even a cancelled one, or a parking slot cannot be deleted until the offer is deleted and the parking slot released; see Member or allottee cannot be deleted. A member whose offer has money or demands recorded can never be deleted, and so neither can the society.
- Delete the society from the Societies list with the bin (hover "Delete <name>"). This needs the Delete permission on Societies; in the default roles the Administrator, the Project Manager and the Rehab Officer have it.
If the society is real and in use, keep it. To correct its name, registration number or address, use the pencil on the list or Edit on the society's page instead.
Related
Related
- SocietiesScreen
The list of existing housing societies your organization works with, where you add, edit and delete societies and open one to manage its members.
- SocietyScreen
One housing society's details and its member roll: add members one by one or from an Excel sheet, record their existing flat, consent and co-owners, and export the roll.
- Society & TenantsScreen
On a redevelopment project, link the society being redeveloped, keep its members and the project's landowners and PAP tenants, and give each of them an offer that allots new units and sets the benefits the developer pays.
- Member or allottee cannot be deleted or recategorised: offers or parking slots are linkedTroubleshooting
A society member, landowner or PAP tenant who has an offer (in any status, cancelled included) or a parking slot allocated to them cannot be deleted, and a landowner or PAP tenant with an offer cannot be switched to the other category through the import; delete the offer and release the parking slots first.
- Link a society to a redevelopment projectHow-to
On a redevelopment project, pick the existing housing society being redeveloped, or create it on the spot from the project's site address, so its members become the project's tenants.
- Record a societyHow-to
Add the existing housing society being redeveloped, with its registration, address and roll size, and link it to its redevelopment project.
- Allottees: society members, landowners and PAP tenantsConcept
The people who receive new units through an offer on a redevelopment: society members (under the society, with an existing flat and consent), landowners and PAP tenants (under the project); each is a contact with co-owners, one live offer per project, documents, bank accounts and parking.